Dear Customers:

We would like to inform you that our Taiwan headquarter will be closed for Chinese New Year celebration from Feb. 8th ,2024(Thur.) to Feb 14th , 2024 (Wed.) We will resume work on Feb. 15th , 2024 (Thur.). Please refer to information as below:

Customer Service line & Live Chat

We sincerely apologize if any calls or live chat service could not be entertained during the period stated. If you have any questions, please refer to our FAQ or contact us by issuing customer service inquiry.  

RMA Service 

All RMA requests received after Feb. 7th , 2024. (Wed.) or issued during this period will be processed from Feb. 15th , 2024 (Thur.) onwards. If you have any questions about RMA requests, please refer to warranty policy.

*During Chinese New Year, Silicon Power regional offices will be based on the local calendars to operate.

Sorry for any inconvenience this may cause. Thank you for your understanding and continued support.

Happy Chinese New Year!!

Silicon Power Customer Service 
service@silicon-power.com