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COMPANY INFORMATION

Founded February 2003
Headquarters Taipei, Taiwan
Branches Tokyo & Osaka, Japan
Amsterdam, Netherlands
Fremont, USA
ShangHai & Wuhan, China
Seoul, Korea
Bangalore, India
Moscow, Russia
Factory New Taipei City, Taiwan
Employees 500+

ABOUT SP INDUSTRIAL

Silicon Power has over 20 years experience as a trusted provider of professional NAND flash storage and DRAM modules for industrial and enterprise applications. We focus on in-house design and develop tools like our SMART IoT Toolbox, chip sorting technology, customized firmware adjustments and personalized testing under strict project management and according to the new product introduction process. This allows us to understand key customer design concerns and tailor our products to make the best solutions for integrating within our connected world. With dedicated in-house manufacturing, we produce under closely monitored quality control measures and comprehensive testing systems. This provides 100% traceability through detailed production records of people, machines, materials and methods. Additionally, around 90% automated manufacturing helps maintain consistent quality across our products. Over the years, we've continued sharpening our expertise in fulfilling unique customization requests and specializing in complete phase planning with fixed bills of materials and solutions with extended seven year supply longevity. Our direct roles in design and manufacturing contribute to the reliability of these services. In a world of commodity suppliers, Silicon Power stands out by delivering top notch quality, reliability and technical support for maximizing potential with customized solutions.

THE SP ADVANTAGE

Quality Management

We have over 300 employees in our factory overseeing 8 production lines. We believe in consistent quality improvement through strict quality control. To uphold this objective, 20% of our factory employees are dedicated solely to quality control.
We implement a stringent quality management process to ensure consistently high-quality products. Divided into 4 thorough stages, each ultimately leads to finished products of the highest caliber with impeccable attention to detail. These stages include inspecting raw materials and packaging materials as well as finished products and fully packaged products. Our quality management system conforms to ISO 9001 standards to assure customers receive reliably high-quality products. With customer satisfaction as our focus, we are committed to ensuring our processes produce top-tier products at all times.

Quality Assurance

We take great pride in the quality and reliability of our work, which stems from the strict protocols implemented throughout our production process at our advanced facility. This includes a 100% inspection rate, online traceability of all items, cutting-edge surface-mount technology with nitrogen-based soldering, military-grade design standards, first article inspection, and ISO-certified management systems ensuring top-level oversight.

R&D Competency

We invest heavily in developing our own designs, technologies, and testing methods. Our proprietary chip sorting technology guarantees superior component quality before final product assembly. Our wide temperature testing encompasses a range that is greater than the industry standard. And, our development process follows the NPD method, a proven successful framework for introducing new products.

Software Innovation

We go beyond just the physical aspects of our industrial solutions through software innovation as well. The SP Toolbox is a utility program that monitors the health and condition of our flash products. The SP SMART Embedded IoT Service is a cloud-based platform utilizing alarms and notifications to monitor and analyze the health and condition of our flash products inside connected devices.

Longevity Commitment

We are committed to providing long-term support and managing our supply chain to extend the lifespan of our products and help our customers maximize the use of their resources for up to 5 years. With a 6-month Product Change Notification or End-of-Life notice, customers have ample time to plan for Long Term Buy orders and smoothly transition to new components. We also adhere closely to the Engineering Change Notice process to ensure any changes are made transparently to all involved parties and completed in a timely and efficient manner.

Customized Service

Every request is unique, so each result should be tailored to match. Our experienced in-house design team has years of customizing products to meet client needs. With core components, security features, and encryption methods that remain consistent, we have flexibility in other areas like application details, designs, and packaging formats. This allows us to create an end product customized to your specific requirements.

Technical Support

Our extensive experience and skilled field application engineers allow us to offer well-informed and professional technical support. Our dedicated technicians are committed to providing prompt failure analysis service of the highest quality along with advanced firmware refinement and solution testing. We work diligently using a 2/4/7 model where intermediate reports are released within seven days.

Environmental Responsibility

Taiwan has one of the highest recycling rates in the world, which is very progressive. We take manufacturing, distribution, and disposal processes that are environmentally responsible very seriously by following their example. Our products and factory equipment meet both REACH and RoHS compliance, meaning they do not contain hazardous chemicals. This benefits the environment through reducing landfill pollution. It also makes our products safer for customers to use throughout their lifetime.
Our factories also meet the ISO 14001 standard. This ensures that we regularly measure and work to lessen our environmental impact. We aim to provide not just high-quality products, but ones made through sustainable and eco-friendly methods.

Quality Management

We have over 300 employees in our factory overseeing 8 production lines. We believe in consistent quality improvement through strict quality control. To uphold this objective, 20% of our factory employees are dedicated solely to quality control.
We implement a stringent quality management process to ensure consistently high-quality products. Divided into 4 thorough stages, each ultimately leads to finished products of the highest caliber with impeccable attention to detail. These stages include inspecting raw materials and packaging materials as well as finished products and fully packaged products. Our quality management system conforms to ISO 9001 standards to assure customers receive reliably high-quality products. With customer satisfaction as our focus, we are committed to ensuring our processes produce top-tier products at all times.

Quality Assurance

We take great pride in the quality and reliability of our work, which stems from the strict protocols implemented throughout our production process at our advanced facility. This includes a 100% inspection rate, online traceability of all items, cutting-edge surface-mount technology with nitrogen-based soldering, military-grade design standards, first article inspection, and ISO-certified management systems ensuring top-level oversight.

R&D Competency

We invest heavily in developing our own designs, technologies, and testing methods. Our proprietary chip sorting technology guarantees superior component quality before final product assembly. Our wide temperature testing encompasses a range that is greater than the industry standard. And, our development process follows the NPD method, a proven successful framework for introducing new products.

Software Innovation

We go beyond just the physical aspects of our industrial solutions through software innovation as well. The SP Toolbox is a utility program that monitors the health and condition of our flash products. The SP SMART Embedded IoT Service is a cloud-based platform utilizing alarms and notifications to monitor and analyze the health and condition of our flash products inside connected devices.

Longevity Commitment

We are committed to providing long-term support and managing our supply chain to extend the lifespan of our products and help our customers maximize the use of their resources for up to 5 years. With a 6-month Product Change Notification or End-of-Life notice, customers have ample time to plan for Long Term Buy orders and smoothly transition to new components. We also adhere closely to the Engineering Change Notice process to ensure any changes are made transparently to all involved parties and completed in a timely and efficient manner.

Customized Service

Every request is unique, so each result should be tailored to match. Our experienced in-house design team has years of customizing products to meet client needs. With core components, security features, and encryption methods that remain consistent, we have flexibility in other areas like application details, designs, and packaging formats. This allows us to create an end product customized to your specific requirements.

Technical Support

Our extensive experience and skilled field application engineers allow us to offer well-informed and professional technical support. Our dedicated technicians are committed to providing prompt failure analysis service of the highest quality along with advanced firmware refinement and solution testing. We work diligently using a 2/4/7 model where intermediate reports are released within seven days.

Environmental Responsibility

Taiwan has one of the highest recycling rates in the world, which is very progressive. We take manufacturing, distribution, and disposal processes that are environmentally responsible very seriously by following their example. Our products and factory equipment meet both REACH and RoHS compliance, meaning they do not contain hazardous chemicals. This benefits the environment through reducing landfill pollution. It also makes our products safer for customers to use throughout their lifetime.
Our factories also meet the ISO 14001 standard. This ensures that we regularly measure and work to lessen our environmental impact. We aim to provide not just high-quality products, but ones made through sustainable and eco-friendly methods.

Liên lạc với chúng tôi

Headquarter 總公司
  • 7F., No.106, Zhouzi St., Neihu District, Taipei City 114, Taiwan (R.O.C.)
    台北市114內湖區洲子街106號7樓
  • TEL:+886-2-8797-8833
  • FAX:+886-2-8751-6595
  • service@silicon-power.com
Factory 工廠
  • 2F, No.308-10, Sec. 1, Datong Rd., Xizhi Dist., New Taipei City 221, Taiwan (R.O.C)
    新北市221汐止區大同路 一段308-6號8樓
  • TEL:+886-2-7708-1188
  • FAX:+886-2-7708-1177
  • service@silicon-power.com
Customer Service Center 客服中心
  • TEL:+886-2-8751-5326
  • service@silicon-power.com
Japan
Japan Subsidiary 日本本社
  • 7F Ueno SK Bld., 1-4-10 Shitaya, Taito-ku, Tokyo 110-0004 Japan 110-0004
    東京都台東区下谷1丁目4番10号 上野SKビル7階
  • TEL:+81-3-5830-2051(Support) +81-3-5830-2061
  • FAX:+81-3-3847-3038
  • japan_service@silicon-power.com
Osaka Office 西日本営業所
  • 5F Shin-nakajima Bld., 1-9-20 Nishinakajima, Yodogawa-ku, Osaka, 532-0011 Japan 532-0011 大阪府大阪市淀川区西中島1丁目9番20号 新中島ビル5階
  • TEL:+81-6-6886-3232
  • FAX:+81-6-6886-8233
  • japan_service@silicon-power.com
Europe
Europe Subsidiary
  • Antennestraat 16, 1322AB, Almere, The Netherlands
  • TEL:+31 (0)85 560 00 10
  • service@eu.silicon-power.com
United States of America
USA Subsidiary
  • 4590 Enterprise Street, Fremont, CA 94538,U.S.A
  • UStech@silicon-power.com
China
Wuhan 武汉
  • 武汉市纺织路10号金地格林东郡12栋1单元2501室
  • TEL:(27) 87102650
Shanghai 上海
  • 上海市天山路600弄4号15D思创大厦
  • TEL:(21) 64696466
Russia
Russia Sales
  • Post code 121357, Moscow, Vereyskaya 17. Busines centre Vereyskaya Plaza II
  • TEL:+79017071916