Silicon Power

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COMPANY INFORMATION

Founded February 2003
Headquarters Taipei, Taiwan
Branches Tokyo & Osaka, Japan
Amsterdam, Netherlands
Fremont, USA
ShangHai & Wuhan, China
Seoul, Korea
Bangalore, India
Moscow, Russia
Factory New Taipei City, Taiwan
Employees 500+

ABOUT SP INDUSTRIAL

With over 16 years of experience, Silicon Power has become a trusted service-driven provider of professional NAND flash storage and DRAM modules for industrial and enterprise applications.
With a focus on in-house design, we develop SMART IoT Toolbox, chip-sorting technology, customized FW adjustment, and personalized testing procedures under a strict project management system and in accordance with the NPI process. We maintain our competitive edge by understanding key design concerns for our customers and tailoring our products to make the best possible solutions for integration within our interconnected world.
With dedicated in-house manufacturing, we produce under rigorously monitored quality control measures and comprehensive testing systems. This allows for a 100% traceability rate via a detailed 4M (Man, Machine, Material, Method) production record. In addition, our 90% automized manufacturing process allows us to maintain superior levels of consistency amongst our products.
Over the years, we’ve continued to sharpen our expertise in fulfilling unique customization requests and specialize in complete phase planning with fixed BOM solutions and an extended 7-year longevity supply. Our direct hand in design and manufacturing contributes to the dependability of these services.
a world filled with commodity suppliers, Silicon Power stands out by delivering a combination of top-notch quality, reliability, and technical support for solutions to maximize potential.

The SP Advantage

Quality Assurance

We pride ourselves on quality and reliability, which is the result of strict protocols placedthroughout the production process in our state-of-the-art facility.
This includes a 100% inspection rate, online traceability, advanced SMT process with nitrogen reflow, military-grade design, FAI process, and ISO-certified management systems.

R&D Competency

We invest heavily in developing our own designs, technologies, and testing measures. Our proprietary chip sorting technology ensures superior component quality before final product assembly.Our wide temperature test encompasses a range that is greater than the industry norm. And, our development cycle follows the NPD process, a proven successful course for the introduction of new products.

Software Innovation

We go beyond the physical aspects of our industrial solutions by innovating with our own software as well. The SP Toolbox is a utility application that monitors the health and status of our flash products. The SP SMART Embedded IoT Service is a cloud-based platform that utilizes alarms and notifications while monitoring and analyzing the health and status of our flash products inside connected devices.

Longevity Commitment

We are committed to longevity support and supply chain management to extend product life and maximize our customers’ resources for up to 5 years. With a PCN/EOL Notice of 6 months, our customers are granted plenty of time to plan for LTB and new component phase-in. We also follow the ECN process to ensure changes are made transparently to all parties and completed in a timely, efficient manner.

Customized Service

Every request is unique, so each result should be unique too. Our in-house design team has years of customization experience. With fixed key components, data security and encryption methods, application-specific requests, design details, and packaging layouts that can all be personalized, we provide high flexibility for an end product that’s perfectly suited for your exact needs.

Technical Support

With our comprehensive experience and skilled FAE, we are able to provide well-educated and professional technical support. Our dedicated technicians are committed to providing prompt Failure Analysis service of the highest quality as well as advanced firmware fine-tuning and solutions tests. We work diligently based on a 2/4/7 model in which intermediate reports are released within 7 days.

Quality Assurance

We pride ourselves on quality and reliability, which is the result of strict protocols placedthroughout the production process in our state-of-the-art facility.
This includes a 100% inspection rate, online traceability, advanced SMT process with nitrogen reflow, military-grade design, FAI process, and ISO-certified management systems.

R&D Competency

We invest heavily in developing our own designs, technologies, and testing measures. Our proprietary chip sorting technology ensures superior component quality before final product assembly.Our wide temperature test encompasses a range that is greater than the industry norm. And, our development cycle follows the NPD process, a proven successful course for the introduction of new products.

Software Innovation

We go beyond the physical aspects of our industrial solutions by innovating with our own software as well. The SP Toolbox is a utility application that monitors the health and status of our flash products. The SP SMART Embedded IoT Service is a cloud-based platform that utilizes alarms and notifications while monitoring and analyzing the health and status of our flash products inside connected devices.

Longevity Commitment

We are committed to longevity support and supply chain management to extend product life and maximize our customers’ resources for up to 5 years. With a PCN/EOL Notice of 6 months, our customers are granted plenty of time to plan for LTB and new component phase-in. We also follow the ECN process to ensure changes are made transparently to all parties and completed in a timely, efficient manner.

Customized Service
Customized Service

Every request is unique, so each result should be unique too. Our in-house design team has years of customization experience. With fixed key components, data security and encryption methods, application-specific requests, design details, and packaging layouts that can all be personalized, we provide high flexibility for an end product that’s perfectly suited for your exact needs.

Technical Support

With our comprehensive experience and skilled FAE, we are able to provide well-educated and professional technical support. Our dedicated technicians are committed to providing prompt Failure Analysis service of the highest quality as well as advanced firmware fine-tuning and solutions tests. We work diligently based on a 2/4/7 model in which intermediate reports are released within 7 days.

Contact Us

Taiwan
Headquarter 總公司
  • 7F., No.106, Zhouzi St., Neihu District, Taipei City 114, Taiwan (R.O.C.)
    台北市114內湖區洲子街106號7樓
  • TEL:+886-2-8797-8833
  • FAX:+886-2-8751-6595
  • service@silicon-power.com
Factory 工廠
  • 2F, No.308-10, Sec. 1, Datong Rd., Xizhi Dist., New Taipei City 221, Taiwan (R.O.C)
    新北市221汐止區大同路 一段308-6號8樓
  • TEL:+886-2-7708-1188
  • FAX:+886-2-7708-1177
  • service@silicon-power.com
Customer Service Center 客服中心
  • TEL:+886-2-8751-5326
  • service@silicon-power.com
Japan
Japan Subsidiary 日本本社
  • 7F Ueno SK Bld., 1-4-10 Shitaya, Taito-ku, Tokyo 110-0004 Japan 110-0004
    東京都台東区下谷1丁目4番10号 上野SKビル7階
  • TEL:+81-3-5830-2051(Support) +81-3-5830-2061
  • FAX:+81-3-3847-3038
  • japan_service@silicon-power.com
Osaka Office 西日本営業所
  • 5F Shin-nakajima Bld., 1-9-20 Nishinakajima, Yodogawa-ku, Osaka, 532-0011 Japan 532-0011 大阪府大阪市淀川区西中島1丁目9番20号 新中島ビル5階
  • TEL:+81-6-6886-3232
  • FAX:+81-6-6886-8233
  • japan_service@silicon-power.com
United States of America
USA Subsidiary
  • 4590 Enterprise Street, Fremont, CA 94538,U.S.A
  • TEL:+1-510-490-1885
  • UStech@silicon-power.com
European Union
Europe Subsidiary
  • Antennestraat 16, 1322AB, Almere, The Netherlands
  • TEL:+31 (0)85 560 00 10
  • service@eu.silicon-power.com