Silicon Power

Warranty Statement

Silicon Power Computer & Communications Inc., warrants to the original end users that all its flash products are free from defects in material and workmanship under normal use during the warranty period. Subject to the conditions and limitations set forth below: Silicon Power will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by Silicon Power without charge for parts and labor, and Silicon Power will either replace it with a new one or repair it to be functionally equivalent to a new one. Silicon Power may update the terms and conditions of this Warranty Service from time to time. Please refer to the latest version published on this website for your Silicon Power Product.

This limited warranty does not cover any damage to all products that result from:

Warranty Claim Requirements

RMA Service

Basic Troubleshooting: Please check Software & Manual , Compatibility Search or FAQ.

 

Other Statement

Duration of Warranty

Product Category

--Product Category-- USB Flash Drives External Storage Memory Cards Card Reader SSD Memory Module Power Banks Accessory Industrial Solution

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Duration of Warranty	USB Flash Drives	Remarks
5 years	USB Flash Drives (Excl. SP xDrive Z50、SP xDrive Z30)	Flash drives purchased from SP before December 31st, 2018 will still be covered by a limited product lifetime warranty. If you have any questions, please email us at UStech@silicon-power.com or Call us at (510) 490-1885 (Monday-Friday 10:00 AM-6:00 PM) for further assistance.
2 years	SP xDrive Z50、SP xDrive Z30

Duration of Warranty	External Storage	Remarks
3 years	USB 3.1 Gen 1 (USB 3.0)External Storage、Thunderbol
2 years	USB 2.0、WiFi Hard Drives
12 months	Power adapters
3 months	USB cable

Duration of Warranty	Memory Cards	Remarks
5 years	SD Card、Micro SD Card、CF Card、Apple Expansion Card	Memory cards purchased from SP before December 31st, 2018 will still be covered by a limited product lifetime warranty. If you have any questions, please email us at UStech@silicon-power.com or Call us at (510) 490-1885 (Monday-Friday 10:00 AM-6:00 PM) for further assistance.
2 years	High Endurance、WiFi SD
1 years	Golden Series Micro SD Card

Duration of Warranty	Card Reader	Remarks
2 years	Card Reader

Duration of Warranty	SSD	Remarks
5 years	S70/ V70、S85/ V85
3 years	S55/ V55、S60/ V60、S80/ V80、M10 mSATA、M10 M.2
2 years	IDE & SATA series、E10、M10 SATA II

Duration of Warranty	Memory Module	Remarks
Lifetime warranty	SP Memory Module

Duration of Warranty	Power Banks	Remarks
13 months	S82、S102、P51、P52、P81、P101
12 months	P20、P40、P50

Duration of Warranty	Accessory	Remarks
6 months	Batteries
12 months	Blast Plug
12 months	Boost Link
12 months	Boost Charger

Duration of Warranty	Industrial Solution	Remarks
for THE SHORTER OF : (I) FIVE YEARS, BEGINNING ON THE DATE THE PRODUCT WAS PURCHASED IN ITS ORIGINAL SEALED PACKAGING; OR (II) THE PERIOD ENDING ON THE DATE WHEN THE SSD HAS EXCEEDED ITS TBW (TOTAL BYTES WRITTEN) THRESHOLD AS MAY BE INDICATED BY SILICON-POWER’S SSD TOOLBOX SOFTWARE. (FOR SPECIFIC INFORMATION ON THIS THRESHOLD, PLEASE REFER TO THE DATA SHEET FOR YOUR PARTICULAR SSD PRODUCT.)	SLC & pSLC based Flash products
for THE SHORTER OF : (I) THREE YEARS, BEGINNING ON THE DATE THE PRODUCT WAS PURCHASED IN ITS ORIGINAL SEALED PACKAGING; OR (II) THE PERIOD ENDING ON THE DATE WHEN THE SSD HAS EXCEEDED ITS TBW (TOTAL BYTES WRITTEN) THRESHOLD AS MAY BE INDICATED BY SILICON-POWER’S SSD TOOLBOX SOFTWARE. (FOR SPECIFIC INFORMATION ON THIS THRESHOLD, PLEASE REFER TO THE DATA SHEET FOR YOUR PARTICULAR SSD PRODUCT.)	MLC based Flash products
Lifetime warranty	DRAM Module