Silicon Power

Quality Management

We have over 300 employees in our factory to oversee 8 production lines. We believe in consistent quality improvement through strict quality control. In order to uphold this objective, 20% of our factory employees are completely dedicated to quality control.
We implement a stringent quality management process to ensure consistent products. Divided into 4 thorough stages, each of them ultimately leads to finished products of the highest quality with an impeccable attention to detail. These stages include inspection of raw materials and packaging materials as well as finished products and fully packaged products.Our quality management system conforms to the ISO 9001 standard to assure that customers receive reliably high-quality products. With customer satisfaction at our focus, we are committed to ensuring that our processes produce top-of-the-line products at all times.

Quality Assurance

We pride ourselves on quality and reliability, which is the result of strict protocols placedthroughout the production process in our state-of-the-art facility.
This includes a 100% inspection rate, online traceability, advanced SMT process with nitrogen reflow, military-grade design, FAI process, and ISO-certified management systems.

R&D Competency

We invest heavily in developing our own designs, technologies, and testing measures. Our proprietary chip sorting technology ensures superior component quality before final product assembly.Our wide temperature test encompasses a range that is greater than the industry norm. And, our development cycle follows the NPD process, a proven successful course for the introduction of new products.

Software Innovation

We go beyond the physical aspects of our industrial solutions by innovating with our own software as well. The SP Toolbox is a utility application that monitors the health and status of our flash products. The SP SMART Embedded IoT Service is a cloud-based platform that utilizes alarms and notifications while monitoring and analyzing the health and status of our flash products inside connected devices.

Longevity Commitment

We are committed to longevity support and supply chain management to extend product life and maximize our customers’ resources for up to 5 years. With a PCN/EOL Notice of 6 months, our customers are granted plenty of time to plan for LTB and new component phase-in. We also follow the ECN process to ensure changes are made transparently to all parties and completed in a timely, efficient manner.

Customized Service

Every request is unique, so each result should be unique too. Our in-house design team has years of customization experience. With fixed key components, data security and encryption methods, application-specific requests, design details, and packaging layouts that can all be personalized, we provide high flexibility for an end product that’s perfectly suited for your exact needs.

Technical Support

With our comprehensive experience and skilled FAE, we are able to provide well-educated and professional technical support. Our dedicated technicians are committed to providing prompt Failure Analysis service of the highest quality as well as advanced firmware fine-tuning and solutions tests. We work diligently based on a 2/4/7 model in which intermediate reports are released within 7 days.

Environmental Responsibility

Did you know that Taiwan has one of the highest recycling rates in the world? Following this progressive example, we take environmentally responsible manufacturing, distribution, and disposal processes very seriously.Our products and factory equipment are both REACH and RoHS compliant, meaning they are free from hazardous chemical substances. This is not only beneficial for the environment by reducing landfill pollution, but also safer for the full lifecycle of our products, including their usage by customers.
Also, our factories meet the ISO 14001 standard to ensure that our environmental impact is being measured and improved on a continual basis. We strive to provide products that are not only high-quality, but also that are produced in sustainable and eco-friendly ways.