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Dear Customer,
For basic troubleshooting, before submitting an RMA request, we suggest that you first check one of these resources: Software & Manual ,Compatibility Search , or our FAQ page.
If you are uncertain about the cause of the problem, please contact our Customer Service Center or calling us at +886-2-8751-5326. We will be happy to help you!
For customers in USA, please email us to UStech@silicon-power.com or call us at 510-490-1885 (M-F 10:00 AM-6:00 PM) for further assistance, thanks.
