For basic troubleshooting, before submitting an RMA request, we suggest that you first check one of these resources: Software & Manual ,Compatibility Search , or our FAQ page.
If you are uncertain about the cause of the problem, please contact our Customer Service Center by emailing us at email@example.com or calling us at +886-2-8751-5326. We will be happy to help you!
Concerning the development of COVID-19, please be noted that our Customer Service Team in USA will continue to provide consistent and reliable support (7 days a week), but our phone service will not be operating during this period of time. Customers can email us at UStech@silicon-power.com, and we will contact you once we receive your email.